The deadline for a major $425 million settlement involving Capital One, a leading US banking company, is just days away. This settlement applies to customers who opened a “360 Performance Savings Account” between September 18, 2019, and June 16, 2025. Affected customers have already been notified of their eligibility, and they are now entitled to receive their payments on time.
This settlement not only protects the rights of banking customers but also provides financial relief for those who have not fully benefited from the interest accrued on their accounts for years. In this article, we will explain in detail what this settlement is, how payments will be made, the eligibility criteria, and what steps you should take.
Significance and Background of the Settlement

This lawsuit against Capital One arose from a dispute regarding interest earned on “360 Savings” accounts. The lawsuit claimed that the bank offered its customers accounts with the highest and most attractive interest rates, but in reality, interest rates were frozen, and customers did not receive their fair share of benefits.
The bank later introduced a new product called “360 Performance Savings,” which offered higher interest rates. However, this product was offered to a very limited number of customers. Many customers were not informed about it. This led to customers going to court to assert their rights.
The lawsuit concluded that the bank must pay a $425 million settlement. This amount will be distributed among all customers who held this account during the aforementioned period.
Payment Options and Process
Customers do not need to fill out a separate claim form to receive payment, but the deadline is October 2, 2025. By this date, you must decide whether you want to receive payment electronically (direct deposit) or by check.
- If your payment is $5 or more and you don’t choose electronic payment, the bank will send a check to your address.
- If your payment is less than $5, only electronic payment will be available.
The settlement website specifically states that electronic payment is the fastest and most secure method, and customers are encouraged to choose it.
Determining the Payment Amount
The exact amount for each customer has not yet been determined. This amount will depend on the length of time the customer held their account and the amount of interest they earned. For example:
- If your account was open for a longer period and earned the maximum interest, your share will be higher.
- The amount may be lower for smaller accounts or accounts with shorter tenures.
Thus, the payment will be based on the interest earned per customer and the account term, ensuring that each customer receives the correct amount proportionate to their loss.
Eligibility for Settlement
Only customers who opened a 360 Performance Savings Account between September 18, 2019, and June 16, 2025, are eligible for this settlement. If your account was opened outside this period, you are not eligible.
Furthermore, this settlement is only for customers who were sent a settlement notice. Customers should keep their account and contact details updated to ensure timely and accurate payment.
Steps to Receive Payment
- Check the settlement notice: The notice includes your account details and payment method.
- Choose a payment method: electronic payment or check. Electronic payment is the most secure and fastest.
- Keep an eye on the deadline: Action must be taken by October 2, 2025.
- Update contact details: Your bank address and other contact information must be correct.
If you don’t choose a payment option by the deadline, you may lose your money.
The Importance of the Payment Process
The significance of this settlement extends beyond financial relief. It’s a sign that customers’ rights are being protected. Often, there’s a discrepancy between the advertised benefits and the actual benefits of banking products, and such settlements ensure that customers’ losses are compensated.
Customers can now access their funds and benefit from the interest accrued in their accounts. This is especially important for those who value every dollar in achieving their financial goals.
Final Thoughts
This $425 million settlement by Capital One is a major opportunity for customers. If you’re eligible, don’t miss it. Choose your preferred payment method before the deadline and ensure your money reaches your account on time.
This settlement not only provides financial benefits but also demonstrates how important protecting customer rights and fair banking practices are.
FAQs
Q. Who is eligible for the Capital One $425 million settlement?
A. Customers who held a 360 Performance Savings Account between Sept. 18, 2019, and June 16, 2025.
Q. Do I need to submit a claim form to receive payment?
A. No, claim forms are not required, but you must choose your payment method by Oct. 2, 2025.
Q. What payment methods are available?
A. You can receive your payment via electronic transfer (Direct Deposit) or check, depending on your settlement amount.
Q. What happens if my payment is less than $5?
A. Payments under $5 can only be received through electronic payment.
Q. How is the payment amount calculated?
A. Payment amounts depend on the interest you would have earned and the length of time your account was active.